Healthcare Professionals

Verification of Benefits

Starting April 6, you may call our provider assistance line at 800-228-6080 to access patient coverage and claims status through our automated system without needing to speak to a representative. When you call in you will be prompted to input your patient’s Policy # and DOB. From there, you will have access to policy specific details. Otherwise, please choose from the following options below.

Medicare Supplement Policies

  • Access our secure web portal to receive on-line eligibility, benefit verification and claim status 24 hours a day, 7 days a week -- at no cost to you.
  • Call our provider assistance line at 800-228-6080

Medicare Supplement - Claims Mailing Address:
Medico
P.O. Box 21660
Eagan, MN 55121-0660

Dental, Vision, and Hearing Policies

Dental, Vision, Hearing - Claims Mailing Address:
Medico Insurance Company
P.O. Box 21660
Eagan, MN 55121-0660
Payor ID: 23160

For those providing care, the following forms are available:

Short-Term Care Facility Certification of Care
This is a form for those NHA06, NHA07 or NHA30 policyholders who are moving from one facility to another or who are going into a facility for the first time. Staff from the facility need to complete and submit this form.

Short-Term Care Monthly Verification of Continuing Care
This is a form to be completed by facility staff. This form is used to verify continuing care for NHA06, NHA07 or NHA30 policyholders. It must be submitted each month with the billing.

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To Find Which of the Following Products Are Available in Your Area: