Providers

We value the providers who accept our insurance policies. We know it’s our job to make your job easier, so you can focus on caring for our policyholders. That’s why we process claims quickly and accurately and provide services just for you.

Medicare Supplement Policies

Submit claims

Medico
P.O. Box 21660
Eagan, MN 55121-0660

To receive online eligibility, benefit verification, and claim status
24 hours a day, 7 days a week, click:

Access Provider Portal

If you experience issues with the provider portal, call Smart Data Solutions support at 855-297-4436.

Dental, Vision, and Hearing Policies

Submit claims

Medico
P.O. Box 21660
Eagan, MN 55121-0660
Payor ID: 23160

To receive online eligibility and check claim status, click:

Access Provider Portal

If you experience issues with the provider portal, call Smart Data Solutions support at 855-297-4436.

To access benefit information click:

View Summary of Benefits

To learn how to submit claims for dental procedures, click:

Review Claim Guidelines

Short-Term Recovery Care Forms

Short-Term Care Facility Certification of Care

This is a form for NHA06, NHA07, or NHA30 policyholders who are moving from one facility to another or who are going into a facility for the first time. Staff from the facility need to submit this form.

Download Form

Short-Term Care Monthly Verification of Continuing Care

This is a form must be completed by facility staff. It is used to verify continuing care for NHA06, NHA07, or NHA30 policyholders. It must be submitted with each month’s bill.

Download Form

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File claims online

Did you know you can electronically submit claims, check claim status, and make benefit eligibility inquiries? Simply log in to your Smart Data Solutions account to process policyholders’ claims easily and efficiently 24 hours per day, 7 days a week, at no cost to you. If you experience issues with your account, call Smart Data Solutions support at 855-297-4436.

Provider assistance line

If you don’t have a Smart Data Solutions account, call 800-228-6080 to access patient coverage and claim status information through our automated system — without needing to speak to a representative. When you call in, you will be prompted to enter your patient’s policy number and date of birth before you can access policy-specific details.

Protect your practice from cyberattacks

By Meredith Mortensen

According to the American Medical Association, here’s how you can protect your practice from cyberattacks:

Protect mobile devices

Laptops and mobile phones are easy to steal. In fact, one laptop is stolen every 53 seconds. Make sure all your mobile devices are password protected and encrypted.

Keep software current

Running software updates regularly addresses security flaws in real time and serves as protection against malicious software. It’s equally important to update computers and operating systems that support practice work.

Install anti-virus software

Anti-virus software is specialized and can scan for, block, and remove computer viruses. Installing anti-virus software protection on all your computers is a critical step in safeguarding your practice from cyberattacks.

Secure your Wi-Fi

Your Wi-Fi password should never be shared. If you have a need for patients to access it, create a guest password. Also, make sure a firewall that can block malware is running on computers and servers.

Secure your passwords

Enforcing a strong password policy is necessary when it comes to keeping your practice safe. Passwords should always include a mix of letters numbers and symbols and be eight characters or longer. Each staff member should have a unique login and password that should never be shared.

Photo credit: iStock